Privacy Policy

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, company name when you fill out forms or contact us
• Business Information: Company details, industry, and any other information you provide in enquiries
• Communication Data: Messages and enquiries you send us via forms or email

We do not collect special categories of personal data (such as health, racial origin, political views, etc.).

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Process quotes and orders for our brush products and services
• Send you relevant information about our products and services (with your consent)
• Improve our website and services based on analytics
• Comply with our legal obligations

Lawful Basis: We process your data under the following lawful bases: Contract performance (responding to enquiries), Legitimate interests (business communication), and Consent (marketing emails).

We use cookies and similar technologies to enhance your browsing experience. Our cookie usage includes:

You can manage your cookie preferences using our cookie consent banner when you first visit our site, or by contacting us.

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Companies that help us operate our website (hosting, analytics)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All third parties are bound by confidentiality agreements and data processing agreements.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for data in transit
• Secure servers with access controls
• Regular security assessments
• Staff training on data protection

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Enquiry Data: 2 years after last contact
• Order Data: 7 years (for legal/tax compliance)
• Cookie Consent: Until consent is withdrawn

After these periods, data is securely deleted or anonymised.

Under UK data protection law, you have the following rights:

To exercise any of these rights, please contact us using the details below. We will respond within one month.

Right to Complain: You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

If you have any questions about this Privacy Policy or our data practices, please contact us: